Need more information about updating your Carminat TomTom system?
Check out our answers to your frequently asked questions.
You can visit the TomTom website here, where you will be able to update your system.
Please follow the procedure described by TomTom .
If you encounter difficulties, please call TomTom Customer Support for assistance.
You can check the version number of the application in the GPS system settings.
To do this, press and hold Info / Route on the central control or press the right context-sensitive key on the remote control. The software version is displayed on the right of the route summary screen.
If the version number of the application is earlier than version 8.843, then the system must be updated.
You can also check your system by clicking here.
The TomTom LIVE Services includes :TomTom HD TrafficThis services allows you to receive detailed incident reports about traffic delays and incidents. It includes the following features:
Mobile Speed Cameras
The TomTom Mobile Speed Cameras gives you advanced warnings on fixed speed cameras and real-time warnings for mobile speed cameras. This services warns about the following cameras:
Your Carminat TomTom device uses the signals of at least 4 satellites to find out where you are in order to start navigating. The LIVE QuickGPSfix speeds up the time it takes to fix your GPS position, helping you to set off within 30 seconds - even when the GPS signal is weak or partially blocked.
This service gives you local, daily, and five-day forecasts on your TomTom device, helping you make plans based on the weather.
TomTom Places allows you to search for certain specific locations and businesses in order to navigate to these.
If you would like more detailed information about LIVE Services and its features you can find it here: www.tomtom.com/en_gb/services/live/
There are two different subscription options, one year or three years :
Further information and purchase options can be found here - www.tomtom.com/en_gb/sat-nav/maps-services/shop/live-services/renault/
The first step is to download the TomTom HOME application and register with TomTom.
You can find instructions on how to download and register with TomTom, as well as the installer itself here: www.tomtom.com/22251
Through this application you may view the content in your device, download any products and services, and personalise your device.
Once you have registered and downloaded the TomTom HOME application you may now take care of the SD Card.
Consult our user guides
Multimedia Device ExpertsCall us on 1800 771 771*
For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 8am and 6pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
*Standard network rates apply from mobile or landline phones.
Multimedia Device ExpertsWhatsApp us
Instantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.
Our specialist team is available between 9am and 5pm Monday to Friday.
Please note they are unable to answer any queries not related to Multimedia issues.
You can also consult the User guide.
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