Renault Customer Relations

How can we help you?

Our Customer Relations team are here to help you

We are open 8am - 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays.
LIVE Chat is available from 9am - 9pm except Friday when LIVE Chat is available 9am - 5.30pm.



 You can call us on 1890 771 771*.


Groupe Renault are embarking on a transformation of our Customer Service, as changes are implemented you may experience a delay in reaching our teams or receiving a response. You still have choices on how you contact us, we are available via phone, webforms, live chat and social media, all accessed via this Contact Us page.

Thank you for your patience.

Renault Finance call +353 1605 55 80*

Mon-Fri 9:00am to 5:30pm; Sat- 9am to 5pm


Before contacting us, please check if the answer you are looking for is in our the FAQ's

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Renault Business call 1890 771 771*

Mon - Fri 8.30am to 5:30pm

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Renault Multimedia & Navigation call 1890 710 200*

Mon - Fri 8.30am to 5:30pm


Or email your queries to:



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Already own a Renault?

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Your frequently asked questions

Renault Multimedia

To help you get the most from your Renault multimedia system, we have collected the most frequently asked questions, tutorial videos, and user guides.  Choose your system below.

More FAQ's
More useful videos
  •  How do I book a service?

    How do I book a service?

  • How do I know when my air con needs servicing?

    How do I know when my air con needs servicing?

  • Having problems with the Stop / Start function?

    Having problems with the Stop / Start function?

Renault Complaint

Customer complaint process

We do recognise that things can go wrong

Discover more about the Complaints process
the Motor Ombudsman

Motor Industry Codes of Practice

If you are dissatisfied, The Motor Ombudsman can provide assistance.

More about the Motor Industry codes

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