Renault Customer Services

Our Customer Services team are here to
help you via the channels below. Let us know how we can help

Renault Service Customer Support


Our Customer Service team are available on 1800 771 771*


  • Press option 1 for Roadside Assistance
  • Press option 2 for RCI Finance
  • Press option 3 for Enquiries, Multimedia support or Complaint


Our phone lines are open Monday to Friday from 8 am to 6 pm. Closed Sat, Sun and Bank Holidays.

Renault Service Customer Support


No problem, you can reach us at:


Hendrick House

NVD Complex, Browns Barn

Baldonnell, Co Dublin, D24 KH76                 


Renault Service Customer Support

live chat

You can also contact us via our Live Chat, Monday to Thursday from 8 am to 9 pm and 8 am - 6 pm on Friday, using the icon in the bottom right-hand corner.

Renault Service Customer Support

social networks

You can reach us via our social networks, we have a team available to help:


contact forms

complete our online forms and we'll respond to you within 24 working hours.

Our opening times are 8am – 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays.  If you would like a quicker answer within our opening times, please use Live Chat

looking for information?

to find out more about our models, accessories, services, multimedia and connected services or offers

request information

do you want to make a complaint?

to let us know about a problem or dissatisfaction regarding our products or services

make a complaint

need help with multimedia?

to be assisted by an advisor with a multimedia issue

ask for help

Need help with your multimedia and connected services?

Multimedia Device Experts

Multimedia Device Experts

WhatsApp us

Instantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia and connected services.


Our specialist team is available between 9am and 5.30pm Monday to Friday.


Please note they are unable to answer any queries not related to Multimedia issues.

WhatsApp us
Multimedia Device Experts

Multimedia Device Experts

Call us on 1800 771 771*

For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 9am and 5.30pm Monday to Friday. 


Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.


call 1800 771 771*


For any questions regarding the use and maintenance of your Renault vehicle, see our Frequently Asked Questions, helpful videos or online user guides.


Find your local retailer

Find the retailer that is closest to you

Renault Complaint

customer complaint process

we do recognise that things can go wrong

Discover more about the complaints process
the Motor Ombudsman

Motor Industry Codes of Practice

if you are dissatisfied, The Motor Ombudsman can provide assistance.

More about the Motor Industry codes