Renault Customer Services
Our Customer Services team are here to
help you via the channels below. Let us know how we can help
telephone
Our Customer Service team are available on 1800 771 771*
- Press option 1 for Roadside Assistance
- Press option 2 for RCI Finance
- Press option 3 for Enquiries, Multimedia support or Complaint
Our phone lines are open Monday to Friday from 8 am to 6 pm. Closed Sat, Sun and Bank Holidays.
WhatsApp us
Instantly send us a message via WhatsApp. It's free to use and with the added benefit of being able to send images means that we can quickly offer you the help you need with your Renault queries.
Our specialist team is available between 9am and 6pm Monday to Friday
live chat
You can also contact us via our Live Chat, Monday to Friday from 8 am to 6 pm using the icon in the bottom right-hand corner.
Or contact us by post at: Hendrick House, NCD Complex, Browns Barn Baldonnell, Co Dublin, D24 KH76
USEFUL LINKS
For any questions regarding the use and maintenance of your Renault vehicle, see our Frequently Asked Questions, helpful videos or online user guides.
contact forms
complete our online forms and we'll respond to you within 24 working hours.
Our opening times are 8am – 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays. If you would like a quicker answer within our opening times, please use Live Chat
looking for information?
to find out more about our models, accessories, services, multimedia and connected services or offers
do you want to make a complaint?
to let us know about a problem or dissatisfaction regarding our products or services
need help from your dealer?
to request a part, document or be assisted by an dealer for a use-related issue
Need help with your multimedia and connected services?
WhatsApp us
Instantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia and connected services.
Our specialist team is available between 9am and 5.30pm Monday to Friday.
Please note they are unable to answer any queries not related to Multimedia issues.
Call us on 1800 771 771*
For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 9am and 5.30pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
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customer complaints process
