Legal Information


Terms and conditions for use of this site

RENAULT Distributors Ireland (RENAULT) has created this site in order for you to obtain the latest information on Renault products and services supplied by us and by the Renault Dealer Network. We hope you enjoy using the site.Your access to and use of the site is conditional with your compliance to the terms and conditions given below and all applicable legislation. These terms and conditions are to the exclusion of any other agreement made between you, Renault or the Renault Dealer Network regarding the use of the site. You agree that Renault shall not be liable to you for any loss or damage to any property arising out of your failure to abide by your obligations hereunder.All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault.



Intellectual Property Rights

All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault.



Products and Services

This site provides information on Renaults products and services available throughout the Republic of Ireland. From time to time there may be geographically specific information relating to the products and services. Please check with your dealer before making any commitments.Whilst we make every reasonable effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can change without notice. Because of the interactive nature of the site the configuration is for illustration purposes only. You should therefore contact your dealer for definite details.



Manufacturers Recommended Retail Prices - New Vehicles

The prices stated are those taken from the latest Renault Ireland recommended retail prices described in the Car Price Guide ex Rosslare, include VAT & VRT but exclude dealer delivery & related charges. All other products or services supplied by agreement between you and your dealer are not included. Your new Renault is covered by a 5-year unlimited mileage warranty package. This requires full servicing history according to Renault approved standards. Please refer to owners handbook or your local dealer for your vehicles specific servicing requirements. Paintwork is also guaranteed for 3 years while the anti corrosion warranty runs for 12 years. In addition, the 5 years Renault AA Roadside Assistance plan ensures prompt help anytime in the Republic of Ireland should you be unlucky enough to experience a mechanical or electrical fault en route. RETAIL PRICE Please note that the "dealer asking price" or "windscreen price" is not necessarily the price a consumer would actually pay, as it may be the subject of negotiation, discount or an extra allowance on the value of your own car. It will also vary depending on any special offers applicable at the time, condition, length of warranty and any options and extras that may be fitted.



Services offered on the site are available from the RENAULT network members participating in this campaign. Please contact your participating dealer for full details. The prices shown are recommended prices. 



Renault Finance

Renault Finance is a trading name of RCI Banque Branch Ireland, Hendrick House, NVD Complex, Browns Barn, Baldonnell. Co. Dublin, D24 KH76. RCI Banque Branch Ireland is authorised and regulated by the French banking authority and supervised by the Central Bank for conduct of business purposes.



Renault Dealer Network

The authorised Renault Dealer Network are experts in providing you with information about all our products. Always consult your dealer. Dealers are independent from Renault Distributors and any commitments to purchase products or services are made between you and your dealer.Certain pages and information on this site are compiled by your dealer the responsibility for such information rests with the dealer concerned. However if you experience any problems, please do not hesitate to liaise then with your dealer or with us on the customer services telephone line.



Personal Data Protection

RENAULT will not obtain data enabling you to be personally identified unless you give us this information by filling in and sending us the forms on the site. This information is confidential and kept by RENAULT.No commercial use will be made of the information without prior written authorisation from RENAULT or where appropriate the Renault Dealer Network.The data you provide about yourself is essential for answering your requests for information, appointments, etc. This information is exclusively for the use of RENAULT and certain of our commercial partners, our branch offices and the members of our sales network, for the purpose of surveys, analysis, sales and marketing campaigns. [The information you enter relating to your preferences, your interests and your tastes, is used to offer you products and services to suit your personal taste and to send you the Renault Newsletter on the understanding that you can terminate your subscription at any time.]You have a right to access and can rectify data about yourself by clicking here. If you do not wish to be contacted with marketing material, please tick the box at the bottom of each form on the site.Information Obtained Automatically but Which Cannot Be Linked to a Particular Person We may obtain information which cannot under any circumstances be linked to a particular person. This information relates to the type of internet browser that you use, your computer system and the name of the domain by which you accessed our site.



Use of 'Cookies' 

When you visit our site, we may plant a "cookie" in your computer. A "cookie" does not enable us to identify you. Generally, it records information about the way your computer navigates round our site (which pages you looked at, date and time, etc.) which we can read next time you visit. It contains information which you have given us. In this way, you will not have to fill in the form the next time you visit the site. This information will be stored on your computer for a defined period of time. We hereby inform you that you can prevent "cookies" from being recorded by configuring your browser as follows:If you surf the Internet with Internet Explorer 3 or higher (Microsoft):Click on "tools", "options" and "advanced" or "privacy" and follow the instructions to manage cookies.If you surf the Internet with Netscape: click on "tools" and "cookie manager" or on early versions "options", "network preferences" and "protocols". For further instructions refer to your browser's help section.



Hypertext Links 

Setting up a hypertext link to the Renault site requires prior authorisation from RENAULT. If you wish to set up a hypertext link to our site, you must contact the internet marketing manager at RENAULT.RENAULT is in no way responsible for the content of sites to which there is a hypertext link from the Renault site.



Limit of Liability 

You visit the site at your own risk. Under no circumstances will RENAULT or any members of its network be held liable for damages, whether direct or indirect, including but not limited to loss, loss of data or programs, or financial loss resulting from access to or use of this site or any of the sites linked to it. Information about models and their specifications relates to the description at the time of going on line or when the various pages are updated; the information is given only as a guide and must not be construed as constituting a contractual offer of products or services issued by RENAULT, or members of its network. Errors or omissions may occur.Access to the products and services presented on the site may be subject to restrictions. You must therefore make sure that the law of the country from which you have made the connection permits you to access our site.



Applicable Law

These terms and conditions shall be governed by and interpreted with Irish law. You agree to submit to the exclusive jurisdiction of the Irish courts.



Updating the Terms and Conditions 

RENAULT reserves the right to modify and update access to the site as well as the terms and conditions at any time and you agree to be bound by any such variations. You must therefore refer to these pages regularly to check the terms and conditions.



The Code of Conduct for Business Lending to Small and Medium Enterprises

Please read the following if you are an existing or prospective borrower.




In this document the following terms bear the following meanings:

“Agreement” – means any of the following credit products provided by RCI Banque Branch Ireland t/a Renault Finance: (i) Consumer Hire Purchase (ii) Leasing (iii) Business Hire Purchase 
“SME Customer” – means and enterprise or business that employs fewer than 250 persons and which has an annual turnover not exceeding 50 million and/or an annual balance sheet total not exceeding €43 million. 
“ We”, “us”, “our” , “Renault Finance” – means RCI Banque Branch Ireland, trading as Renault Finance 
“ you”, “your”, “borrower” – means an SME Customer



Initial Financial Difficulties:

If your Agreement falls into arrears, we will endeavour to seek out the best possible outcome for both parties. In such circumstances we generally: 


1. give you reasonable time to resolve your arrears problem 
2. review your circumstances to assist you in resolving your arrears situation. This may include us requesting information to get an overall view of your situation. These will include – 
(i) up to date company accounts and/or up to date management accounts up to date information on any outstanding creditors 
(ii) up to date information on any outstanding debtors



Continued Financial Difficulties:

We will endeavour to assist you in overcoming your arrears situation with us, this may include proposing a temporary or permanent repayment arrangement. However, in cases where you are un-willing to enter into any repayment arrangement we propose, in cases where no repayment arrangement is proposed, you may make an appeal to this decision in writing to our Credit Review Appeals Department at the below address.


It is of vital importance that you remain in constant contact and co-operate with us during any period where your account remains in arrears, or if you suspect that your account may fall into arrears in the near future.


Allowing your account to fall into, and remain, in arrears will have a negative affect on your credit rating. This will affect any future credit proposals with both us and other finance houses in a negative manner.


Please note that any steps outlined, proposed or other steps taken in such circumstances are without prejudice to our legal and/or regulatory obligations and/or legal rights arising from such circumstances. They are also dependant on your co-operation in meeting any requests we make of you relating to your arrears situation.



Charges and Fees Relating to Arrears:

When your account falls into arrears additional penalty fees and charges will be applied to your account:


(i) A charge of €10 will be debited to your account for the issue of a second arrears letter
(ii) A charge of €10 will be debited to your account for the issue of a third arrears letter
(iii)A charge of €50 will be debited to your account for any visit by us, or our appointed agents, to your last known address to ascertain information relating to your arrears situation.


The above fees and charges are also outlined in the terms and conditions of your contract.