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Vehicle updates

Because your trust is very important to us, we are making every effort to keep it. As such, whenever necessary, we organise quality campaigns so that you can drive your Renault with complete peace of mind.

Renault services recall

Our priority: your satisfaction

Our objective is to be recognised as one the world’s best automobile constructors in terms of product and service quality.

The Renault group is working to ensure that its customers are offered a range of vehicles and services that guarantee absolute confidence in their relationship with the brand.

 

 This is reflected in a strong commitment to consolidating our results but equally to improving the durability and longevity of our vehicles as well as offering our customers an exemplary level of service in our sales network.

Product quality campaigns

Product quality campaigns are deployed as a preventive measure and focus on a specific group of vehicles that have been identified as potentially demonstrating a specific issue which, in certain circumstances may affect the reliability of the vehicle.

 

The operation consists of a check to identify whether the relevant fault exists on the vehicle followed by repairs if required. Where you are notified of a quality campaign outstanding on your vehicle, it is essential that you contact your Renault Dealer as soon as possible.

Recall campaigns

Recall campaigns are deployed as a preventive measure and focus on a specific group of vehicles that have been identified as potentially demonstrating a specific fault, which could affect the safety of the vehicle’s occupants.

 

The operation consists of a check to identify whether the relevant fault exists on the vehicle followed by repairs if required. Where you are notified of a Safety Recall outstanding on your vehicle, it is essential that you contact your Renault Dealer as soon as possible.

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